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Reclaim your skin with eczema treatments

Understanding eczema

Eczema, also known as dermatitis, is a group of chronic skin conditions that causes dry, scaly and itchy skin. It is most common in children, but it also occurs in adults. It affects 4-7 in 100 people in Europe.

Causes of eczema

Healthy skin has a protective barrier against damage and infection and produces more natural fat and oils to seal moisture into the skin.

Eczema skin, on the other hand, produces less fat and oil, which means it cannot retain moisture as well. This creates gaps between the skin cells, which weakens the skin barrier.

This allows bacteria or irritants to pass through more easily, which breaks down the skin and causes eczema symptoms.

It is not known what exactly causes someone to develop eczema, but it can run in families and is more common in people with hay fever or asthma.

Types of eczema

Eczema, or the medical term dermatitis, describes a group of dry skin conditions. There are several types of eczema with their own symptoms and causes. Below are some of the main types of eczema.

  1. Atopic dermatitis - The most common form of eczema, which usually starts in childhood. It usually occurs in the back of the knees and inside of the elbows, but can occur anywhere across the body.
  2. Contact dermatitis - A type of eczema that is caused by coming into contact with irritants (e.g. soap or cleaning products) or allergens (e.g. pollen or dust). It causes dryness, redness or skin burning, particularly on the hands.
  3. Seborrhoeic dermatitis - A type of eczema that affects the scalp and hairline. It causes red and scaly skin on the scalp, but can extend to parts of the face.
  4. Dyshydrotic eczema (pompholyx eczema) - A more uncommon type of eczema that causes intensely itchy, watery blisters. It mainly affects the hands and feet.
  5. Discoid eczema (nummular eczema) - A distinctive type of eczema that causes oval-shaped rashes (known as discs) across the body.
  6. Stasis eczema - A type of eczema caused by poor circulation, which mainly affects the legs.
  7. Asteatotic eczema - A type of eczema caused by dry skin from low humidity or excessive bathing, typically affecting the shins and upper limbs.
  8. Neurodermatitis - A type of eczema that causes intense itching and scratching, usually confined to one or two patches of skin.

Triggers for eczema

Finding out what triggers your eczema symptoms is the first step to managing it. If you know the cause, you can prepare for it. Eczema can be sensitive to a wide range of triggers, such as:

  • allergens (e.g. pollen, dust, pet fur or mould spores)
  • irritants (e.g. harsh chemicals, detergents or soaps)
  • certain fabrics (e.g. wool or synthetic materials)
  • sudden temperature changes
  • stress
  • hormonal changes
  • viral or bacterial infections
  • food allergens (e.g. dairy, egg or gluten)

Symptoms of eczema

The symptoms of eczema will depend on the type you have. The most common symptoms include:

  • itchy skin
  • dry, cracked, crusty, scaly or thickened skin
  • discoloured skin
  • blisters or bleeding

Symptoms are most common on the elbows, knees and hands, but can occur across the body. Your symptoms will sometimes get worse or "flare up’, and other times they might feel better.

Diagnosis

A doctor or dermatologist can diagnose eczema based on your symptom history. It’s a good idea to keep a symptom diary to help you and your doctor understand what causes it and how to manage it.

Treatment options

There are several treatment options available for eczema.

  • Moisturisers - Over-the-counter moisturisers help to protect and nourish the skin. They are available as creams, lotions, gels or ointments.
  • Emollients - They help to form a protective film over the skin, fill in the gaps in the skin barrier and prevent skin cracking. They can also be used as a gentle soap for bathing.
  • Topical steroids - Treatments which target inflammation, relieving symptoms. Designed for short-term use for flare-ups. Available as lotions, ointments, gels and creams for eczema (e.g. Dermovate, Betnovate or Elocon).

Long-term treatment

Eczema is usually a chronic condition which will require lifelong management. Symptoms can be managed with daily moisturiser or emollient use, as well as other self-help measures.

Topical steroids should not be used long-term as they can thin the skin over time. If stopped suddenly after a long period of use, topical steroids can also cause topical steroid withdrawal (TSW). This is a skin reaction where symptoms return and become worse than before.

Living with eczema

As well as treatment, there are several simple tips you can do to help manage your symptoms.

  • wash with an emollient instead of soap
  • rub the itch gently instead of scratching
  • keep nails short to avoid damaging the skin
  • avoid putting your fingers in emollient pots - use a spatula to apply instead
  • keep cool - being hot can make your skin more itchy

Is eczema contagious?

No, eczema is not contagious. You cannot “catch” eczema from someone else. Most people usually develop it in childhood due to differences in their skin barrier.

Does eczema go away?

Most people with eczema will have it throughout their lives. They may have periods where it gets better or worse (flare-ups). But it can be managed with treatment and lifestyle changes.

Does a sunbed help eczema?

No, sunbeds do not help eczema. Sunbeds emit high-intensity UV rays that can damage the skin's DNA and increase the risk of skin cancer. The heat can also irritate the skin and cause a flare-up. A safe and medically recommended alternative is phototherapy, which uses controlled UV rays to help eczema.

When to see a doctor

If your eczema is getting worse or is impacting your everyday life, you should see your doctor or dermatologist. They can prescribe more specific or stronger treatment to help you better manage your symptoms.

Buying eczema treatment online

You can order eczema treatment online from 121doc. 121doc offers an online service that allows you to complete a secure medical questionnaire and receive expert guidance and treatment options without the need for a face-to-face appointment.

Medical review byDr. Caroline FontanaLast review 11 March 2026
Dr. Caroline Fontana

FAQs

What is included in the online consultation?
Will a doctor review my consultation?
What happens after I submit my order?
What services are included with my order?
Is the price all-inclusive?
What are my delivery options?
Is it safe to buy prescription medication online?
Is this service discreet?
What is included in the online consultation?

Our online consultations are in the format of short medical questionnaires. You will be asked general questions about your health and medical history, as well as specific medical questions relevant to the treatment you have chosen. We will also ask you for your payment and delivery details to complete the order.

Online consultations take no longer than 5 minutes to complete. All questions are necessary when issuing prescription medicines. It means that our doctors can make sure the treatment is safe and right for you.

Will a doctor review my consultation?

Yes, it is a legal requirement that all online consultations are reviewed by a registered doctor. This is to make sure the chosen treatment is safe and right for you to take. All personal information is stored securely and confidentially.

Please note, all orders are subject to doctor approval, and we cannot guarantee that your order will be approved.

What happens after I submit my order?

Your online consultation will be sent directly to our medical team, where it will be reviewed by on of our in-house doctors.

If a doctor approves you for treatment, they will issue a prescription. Your prescription will then be forwarded to our pharmacist, where you medication will be dispensed and dispatched for delivery.

What services are included with my order?

Every order includes:

  • Free consultation - your consultation will be personally reviewed by one of our registered doctors.
  • Free prescription - a doctor will issue you a prescription if approved for treatment.
  • Free delivery - we provide free express delivery across Europe, you should receive your order in 1-2 working days.
Is the price all-inclusive?

Yes, our service is all-inclusive and there are no hidden fees. All 121doc orders include a free online consultation, a free prescription and free express delivery.

What are my delivery options?

We offer several delivery options at no extra charge:

  • Next-day delivery
  • UPS Access Point - convenient parcel drop-off and collection near your home or work address
  • Nominated-day delivery - choose the most convenient day for delivery

All these options can be tracked and require a signature on delivery. If you are not in, a friend or relative can sign in your place.

Is it safe to buy prescription medication online?

It is safe to buy prescription medications online from genuine and reputable healthcare providers, like 121doc.

Our medical staff and facilities are registered with the relevant medical governing bodies. We also ensure your data is protected by adhering to European data privacy laws.

You can learn more about our certifications here.

Is this service discreet?

Our patients’ privacy is of utmost importance. All your medical information is securely stored and only viewed by our doctors. We do not share your details with third-parties. We are also closely adhere to data privacy laws.

All orders will only show on invoices, bank statements, etc. as ‘HHC Ltd’.