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Relief from genital herpes.

What causes genital herpes?

Genital herpes is an infection caused by the herpes simplex virus (HSV), which is highly contagious. There are two types of this virus: HSV-1 and HSV-2, both of which can cause genital herpes, although HSV-2 is more common. It can be passed on through skin contact either through unprotected intercourse, sharing sex toys or through oral sex if one person has a cold sore, which would be caused by HSV-1.

What are the symptoms?

Symptoms are unlikely to appear immediately but once you have been infected you are almost certain to suffer an outbreak at one point or another, although it can take months or even years. If you do experience symptoms after you are initially infected, these will appear around a week after you were in contact with the virus and are likely to be more severe than subsequent outbreaks. The symptoms can include blisters or sores around the affected area, pain when urinating, a high temperature, general aches and pain when passing urine.

Recurrent infections may become less severe as your body learns to fight the virus. These are often characterised by a tingling, burning or itching sensation, accompanied by blisters around the genitals.

Can genital herpes be prevented?

There is no way of being 100% sure you will not be infected with the virus, as it can be spread through skin contact as well as intercourse. However, condoms do provide some protection against this STI and making sure you are regularly tested will allow you to use a treatment before the condition worsens.

Although the virus can lay dormant for long periods of time, outbreaks do occur. There is no clear way of preventing the outbreaks but medication can help. In addition, maintaining a healthy lifestyle and avoiding exposure of the genitals to sunlight or friction can also help to avoid outbreaks.

What treatments are available for genital herpes?

Although there is no medication which can completely cure the virus once it's been contracted, you can control the outbreaks. Aciclovir is the medication which is usually prescribed for the primary (first) infection, as it prevents HSV from multiplying during the outbreak. You will usually need to take it for seven to 10 days depending on the dosage and how long the symptoms take to clear up. For subsequent outbreaks there are other medications available, such as Famvir or Valtrex.

Can I buy the medication online?

You can buy Aciclovir, Famvir and Valtrex online at 121doc after filling out an online medical consultation. This will be completely free and confidential and serves as a way of helping us to assess whether it is the right medication for you. If you are issued a prescription, we will dispatch your order from the pharmacy and it will reach you within 24 hours.

Medical review byDr. Caroline FontanaLast review 02 November 2025
Dr. Caroline Fontana

FAQs

What is included in the online consultation?
Will a doctor review my consultation?
What happens after I submit my order?
What services are included with my order?
Is the price all-inclusive?
What are my delivery options?
Is it safe to buy prescription medication online?
Is this service discreet?
What is included in the online consultation?

Our online consultations are in the format of short medical questionnaires. You will be asked general questions about your health and medical history, as well as specific medical questions relevant to the treatment you have chosen. We will also ask you for your payment and delivery details to complete the order.

Online consultations take no longer than 5 minutes to complete. All questions are necessary when issuing prescription medicines. It means that our doctors can make sure the treatment is safe and right for you.

Will a doctor review my consultation?

Yes, it is a legal requirement that all online consultations are reviewed by a registered doctor. This is to make sure the chosen treatment is safe and right for you to take. All personal information is stored securely and confidentially.

Please note, all orders are subject to doctor approval, and we cannot guarantee that your order will be approved.

What happens after I submit my order?

Your online consultation will be sent directly to our medical team, where it will be reviewed by on of our in-house doctors.

If a doctor approves you for treatment, they will issue a prescription. Your prescription will then be forwarded to our pharmacist, where you medication will be dispensed and dispatched for delivery.

What services are included with my order?

Every order includes:

  • Free consultation - your consultation will be personally reviewed by one of our registered doctors.
  • Free prescription - a doctor will issue you a prescription if approved for treatment.
  • Free delivery - we provide free express delivery across Europe, you should receive your order in 1-2 working days.
Is the price all-inclusive?

Yes, our service is all-inclusive and there are no hidden fees. All 121doc orders include a free online consultation, a free prescription and free express delivery.

What are my delivery options?

We offer several delivery options at no extra charge:

  • Next-day delivery
  • UPS Access Point - convenient parcel drop-off and collection near your home or work address
  • Nominated-day delivery - choose the most convenient day for delivery

All these options can be tracked and require a signature on delivery. If you are not in, a friend or relative can sign in your place.

Is it safe to buy prescription medication online?

It is safe to buy prescription medications online from genuine and reputable healthcare providers, like 121doc.

Our medical staff and facilities are registered with the relevant medical governing bodies. We also ensure your data is protected by adhering to European data privacy laws.

You can learn more about our certifications here.

Is this service discreet?

Our patients’ privacy is of utmost importance. All your medical information is securely stored and only viewed by our doctors. We do not share your details with third-parties. We are also closely adhere to data privacy laws.

All orders will only show on invoices, bank statements, etc. as ‘HHC Ltd’.