COVID-19 update: Our services are running as normal.
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Customer Service Team available now: Mon-Fri 8:00-17:00
  • Private & confidential service
  • Genuine medication
  • All-inclusive service - No hidden fees
  • Next day delivery
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Contact Us

With a multilingual customer service team based in our London office, 121doc offers expertise and support to a global customer base. All customer service agents have been excessively trained and work closely with our doctors to provide safe ongoing care. If you would like to get in touch with one of our friendly team members, you can contact 121doc UK via phone, email or live chat.

Our office hours are Monday - Friday 8:00 to 17:00.

Our customer service is fast! Our response times:
  • Less than 45 seconds via LiveChat
  • Less than 5 hours via Email

It is in our best interest to make sure your experience with us runs as smoothly as possible. In order to further improve our service, we are keen to receive any feedback you may have about any aspect of your experience with us.

Contact Options

If you contact us outside of our office hours, we will aim to get back to you within 24 hours starting on the following working day.

Please see below for contact information

020 3322 1430 To speak to someone using our live chat service, click here.