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Home / Haemorrhoids / Proctosedyl
  • Review by a qualified doctor
  • Including prescription
  • Free next-day delivery

How Proctosedyl works

The ointments and suppositories contain both cinchocaine as well as hydrocortisone. The cinchocaine is a type of local aneasthetic, which essentially blocks nerve messages from the area where pain is experienced from being relayed. Using cinchocaine can therefore offer immediate relief from haemorrhoidal itching and pain.

The second ingredient, hydrocortisone is a natural steroid and therefore aids to stop inflammation. Inflammation of blood vessels in the back passage is what causes the most noticeable pile symptoms and happens as a result of pressure. This pressure causes irritation and this irritation stimulates an immune response causing tissues to become inflamed. Hydrocortisone stops the release of these chemicals by the immune system.

Who can use it?

Most patients over the age of 18 can use this medication if they require relief from the symptoms of haemorrhoids, although it will not be prescribed to you if you are allergic to the active ingredients in this medicine or you are currently experiencing severe bleeding from the anus. As this treatment contains a steroid, it may not be recommended to you if you have an existing bacterial, fungal or viral infection.

When ordering this online with us, make sure that you complete the consultation form as thoroughly as possible, so that our doctor can have an accurate indication of your current health in order to make the most appropriate recommendation for you.

Using Proctosedyl ointment and suppositories

The ointment can be applied externally as well as internally, with the help of a specially designed nozzle. The treatment should be administered once in the morning and once in the evening after a bowel movement. This is also the case with the suppository medication, although it's only used for internal symptoms. Before using any of the treatments you should ensure that the area of application and your hands have been thoroughly washed.

These medicines should not be used for longer than seven days, so if you haven't noticed any improvement within this time frame, you should speak to your doctor.

The possible side effects

This treatment rarely causes side effects and if they do occur they are mostly localised to the area of application. These effects may include mild irritation or a temporary tingling sensation, which should go away. However, if these side effects persist or you develop anything more concerning, you should seek medical help.

Ordering Proctosedyl online

121doc provides patients with a convenient and discreet way to get treatment for haemorrhoids. Our consultation service is completely free and confidential and allows our doctors to issue a prescription most suited to your needs. Once this prescription is approved, it's passed to our pharmacy, from where your order will be shipped via secure overnight delivery courier. All treatments are packaged discreetly and shipped at no additional cost to you. Visit our haemorrhoids treatment page for information on the available prescription medications we offer.

FAQs

What is included in the online consultation?
Will a doctor review my consultation?
What happens after I submit my order?
Is the price all-inclusive?
Can I place more than one order at a time?
What are my delivery options?
Is it safe to buy prescription medication online?
How do I know which treatment is best for me?
Is this service discreet?
What is included in the online consultation?

Our consultations include general questions about your health (e.g. blood pressure levels, current and past conditions), as well as specific questions related to your selected treatment. We will also request relevant personal information to complete payment and delivery.

All questions are necessary, and your answers and details will not be shared with any third-parties. Only our doctors have access to your medical information.

Will a doctor review my consultation?

It is a legal and medical requirement that a doctor first reviews all completed consultations. We have a team of in-house doctors and specialists who will ensure your selected treatment is safe for your use. All information is stored securely and confidentially.

Please note, we do not guarantee that our doctors will approve treatment.

What happens after I submit my order?

Your consultation will be sent directly to our medical team, where it will be reviewed by one of our doctors.

If your chosen treatment is deemed suitable for your use, they will issue a prescription. Your prescription is then forwarded to our pharmacy, where your medication will be dispensed and dispatched for courier delivery.

Is the price all-inclusive?

Yes. All 121doc orders include a medical consultation, a prescription and next-day delivery. There are no additional costs. We believe in providing a safe and easy-to-use service.

Can I place more than one order at a time?

Yes. However, certain medications may negatively interact with each other. Our doctors may not approve your order on this basis.

You can place multiple items in one basket, and complete a consultation for all.

If you wish to place a second order for a different medication, you will have to complete a separate consultation.

What are my delivery options?

We offer several delivery options:

  • Next-day delivery
  • UPS Access Point - convenient parcel drop-off and collection near your home or work address
  • Nominated-day delivery - choose the most convenient day for delivery

All these options can be tracked and require a signature on delivery. If you are not available, a friend or relative can sign in your place.

None of these options will incur an additional charge.

Is it safe to buy prescription medication online?

To ensure you are purchasing from a reputable company, you should look to see their country’s regulatory bodies verify them.

In the UK, this is the Care Quality Commission (CQC) and the Medicines and Healthcare products Regulatory Agency (MHRA). Certificates can be viewed here.

How do I know which treatment is best for me?

Some treatments also offer the 'Advise Me' function. You will be asked questions about your lifestyle and needs, plus medical questions. You will then be presented with the advice of our doctors.

Is this service discreet?

Our patients’ privacy is of utmost importance. All your medical information is securely stored and only viewed by our doctors. We do not share your details with third-parties. We are also regularly inspected by various UK regulatory agencies, such as the Information Commissioner's Office (ICO).

All orders will only show on invoices, bank statements, etc. as ‘HHC Ltd’.

Dr. Sarah Donald Medical review by Dr. Sarah Donald

Comparison

 
Product name
UltraproctScheriproctAnugesic
  Overview
Overview Haemorrhoid treatmentHaemorrhoid treatmentHaemorrhoid treatment
  Type of treatment
Type of treatment Topical treatment, suppositoryTopical treatment, suppositoryTopical treatment
  Active ingredient(s)
Active ingredient(s) Fluocortolone & Cinchocaine hydrochloridePrednisolone hexanoate & Cinchocaine hydrochloridePramocaine Hydrochloride
  Features
Features Used internally & externally to reduce pain & itchingUsed internally & externally to reduce pain & itchingFive active ingredients that relieve discomfort externally & internally
  Breastfeeding
Breastfeeding CautionCautionCaution
  Pregnant
Pregnant CautionCautionCaution
  Application
Application Ointment, suppositoryOintment, suppositoryCream
  How to take
How to take For ointment: apply directly to the affected area; For suppository: insert directly into the anusFor ointment: apply directly to the affected area; For suppository: insert directly into the anusApply directly to the affected area.
  Pricing starts at
Pricing starts at £24.99£22.99£24.95
 
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How does it work?

Select
Select Select your treatment and complete our online consultation.
Free consultation

Conditions:

Select a condition here or use the top menu. For every condition, we provide you with information as well as the treatments we currently offer. If you don’t know which is best for you, just click the 'Advise-me' button.

Treatments:

If you know what you want, the quickest way to find a specific medication is to use the search bar here.

Ordering:

Every order starts with an online consultation. We will ask you medical questions to make sure only treatment that is safe and effective is prescribed. We take into account your lifestyle, health and any other medications you’re currently using.

The consultation is completely free, and takes between 5 and 10 minutes of your time.

All your information is safe with us. We don’t share it with anyone unless you want us to.

Help:

If you need any guidance, you can call, message or email our customer service team via the ‘How can we help you?' section here.

Prescribe
Prescribe Our doctors review your order.
Free prescription

Review:

As soon as you place the order, one of our doctors will review your consultation. On working days, this usually takes around one hour.

Questions:

If the doctor has any additional questions, you will receive a phone call and an email. We understand you might be at work or busy. Our customer service representatives are always discreet and can call back at a more convenient time if necessary.

Our emails never contain any personal or medical information, only a link to your private account on our website (where you will find your messages).

Pharmacy:

Once our pharmacy receives your prescription, you will get a second email with your package tracking code.

Deliver
Deliver Expect your delivery the next working day.
Always free. Discreet packaging.
Free next-day delivery

Free:

All orders include next-day delivery. Alternatively, you can select a delivery date that suits you better.

Location:

We also provide a free UPS Access Point service. Pick up your package from one of many collection points across the UK.

With your tracking code, you will know the estimated delivery time. All we need is your signature (or a friend‘s or relative’s).

Discrete:

All parcels are plainly labelled; there is no logo or any indication of its contents. Inside, you will find your treatment as well as a patient leaflet in your chosen language.

Repeat
Repeat Subscribe and save with our repeat service. Never miss a dose again.
10 to 15% off

Repeat:

With 121doc’s Subscribe & Save service, you can automatically receive your treatment every few weeks or months.

The order will be generated by us, using the information you provided (including delivery frequency). You don’t have to do anything. Payment is taken two days before shipping.

Subscribe:

There are two ways to subscribe. The first is during the order process. The second is via your profile here.

You can cancel or amend your repeat prescriptions at any time.

Save:

There are no sign-up fees with this service. Plus, you get a 10% discount off all future prescriptions, increasing to 15% after six orders!

How can we help you?

csrOur Customer Service team
CallImmediate response
020 3322 1430Available Mon-Fri 8:00-17:00
csrOur Customer Service agents
Live chatResponse in 45 seconds
Available Mon-Fri 8:00-17:00
csrOur Customer Service team
EmailResponse within 5 hours
[email protected]Available Mon-Fri 8:00-17:00
csrDoctor
Email doctorResponse in 1 day
For medical questions.
Available Mon-Fri 8:00-17:00

...or visit your profile to view your orders and contact us.

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