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How does it work?

Select
Select Select what you need treatment for and complete our online consultation.
Free consultation

What you need treatment for:

On each page, we provide information as well as treatment options we currently offer. To begin your consultation, select what you need treatment for from the top menu and simply choose "Start consultation" on the selected page.

Treatments:

You can read more about our treatment options on our treatment information pages. To search for a specific medication, simply use the search function.

You will be presented with your recommended treatment option(s) after completing your online consultation.

Ordering:

Every order starts with an online consultation. We will ask you medical questions to make sure that only treatments that are safe and effective are prescribed. We take into account your lifestyle, health and any other medications you’re currently using.

The consultation is completely free and takes between 5 and 10 minutes of your time.

All your information is safe with us. We don’t share it with anyone unless you want us to.

Help:

If you need any guidance, you can call, message or email our customer service team via the ‘How can we help you?' section here.

Prescribe
Prescribe Our doctors review your order.
Free prescription

Review:

As soon as you place your order, one of our doctors will review your consultation.

Questions:

If the doctor has any additional questions, you will receive a phone call or an email. We understand you might be at work or busy. Our customer service representatives are always discreet and can contact you at a more convenient time if necessary.

Our emails never contain any personal or medical information, only a link to your private account on our website (where you will find your messages).

Pharmacy:

Once our pharmacy receives your prescription and dispatches your treatment, you will receive a second email with the tracking number.

Deliver
Deliver Expect your delivery the next working day.
Always free. Discreet packaging.
Free next-day delivery

Free:

Express delivery is included with all orders. Alternatively, you can select a delivery date that suits you better.

Convenient:

You can check the estimated delivery time using your tracking number. All we need is your signature (or a friend's or family member's).

Discreet:

All parcels are plainly labelled; there is no logo or any indication of their contents.

Repeat
Repeat Subscribe and save with our repeat service. Never miss a dose again.
10 to 15% off

Repeat:

With 121doc’s Subscribe & Save service, you can automatically receive your treatment every few weeks or months.

The order will be generated by us, using the information you provided (including delivery frequency). You don’t have to do anything. Payment is taken two days before shipping.

Subscribe:

There are two ways to subscribe. The first is during the order process. The second is via your profile here.

You can cancel or amend your repeat prescriptions at any time.

Save:

There are no sign-up fees with this service. Plus, you get a 10% discount off all future prescriptions, increasing to 15% after six orders!

What others say about us

Our qualified healthcare professionals

Your health and wellbeing is vital to us. Our medical team are authorised by the relevant health authorities.

We keep our promises.But don't just take our word for it.