COVID-19 update: Our services are running as normal.

csrOur Customer Service team
CallImmediate response
020 3322 1430Available 8:00 - 17:00
Monday - Friday
csrOur Customer Service agents
Live chatResponse in 45 seconds
Available 8:00 - 17:00
Monday - Friday
csrOur Customer Service team
EmailResponse within 5 hours
[email protected]Available 8:00 - 17:00
Monday - Friday
doctorDr. Sarah Donald
Email doctorResponse in 1 day
For medical questions.
Available 8:00 - 17:00
Monday - Friday
Get the 121doc appReorder in just 3 clicks. It’s free

Our pharmacist

At 121doc we work exclusively with registered UK pharmacies to dispense and dispatch your course of treatment. If you should need to contact our dispensing pharmacies you can do so by using the details provided below:

Superintendent Pharmacist:

Vijay H Patel (Registration No. 2044966)


Hexpress Healthcare Ltd (GPhC Registration No. 9010082),
144 Mitcham Road, London, SW17 9NH

Superintendent Pharmacist:

William Wylie (Registration No. 4504)


Comber Pharmacy (Registration No. 461),
4 The Square, Comber, Newtownards,
Northern Ireland BT23 5DT

Further information about the registration status of pharmacists and pharmacies can be found by visiting the links found below:



Doctor services

Our doctors are registered with the GMC (General Medical Council).

Should you wish to purchase the private prescription only and not the medication, please contact our customer service team at 0203 322 9966. Prices will be made available by our customer service team.

Hexpress Healthcare Limited is registered in the UK with the Care Quality Commission (CQC) under provider ID 1-4262949666 and operates from 106 Lower Addiscombe Road, Croydon, London, CR0 6AD. UK. For more information, click here: The CQC is the independent regulator of health and social care services in England and its address is 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ. Our prescribers' registration status can be checked on the GMC website (

Hi and welcome!
How can I help you?
Type here