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On this page you can find useful links to our website's terms and conditions of use, our privacy policy and our patients' rights and responsibilities. All information relating to the Data Protection Act can also be found in our privacy policy. All links to external websites do not imply an approval from the referring company.

Our Partner Pharmacies & Pharmacists

In dispensing your medication 121doc use the services of UK registered pharmacies only. Our Partnership Pharmacy is Hexpress Healthcare Limited. In case, you need to contact our pharmacist or pharmacy; you can do so by using the details provided below:

Superintendent Pharmacist Vijay H Patel (Registration No. 2044966)
Address: Hexpress Healthcare Ltd (Registration No. 9010082 ),
144 Mitcham Road, London, SW17 9NH
Tel: 020 7084 6661
    Registered Pharmacy  

All 121doc same day delivery orders are dispensed and dispatched by Pharmacierge Ltd.

Further information about the registration status of both our pharmacists and pharmacies can be found by visiting the website below;



Doctor Services

Our doctors are registered with the GMC (General Medical Council).

Should you wish to purchase the private prescription only and not the medication, please contact our customer service team at 0203 322 1430. Prices will be made available by our customer service team.

Hexpress Healthcare Limited is registered in the UK with the Care Quality Commission (CQC) under provider ID 1-4262949666 and operates from 106 Lower Addiscombe Road, Croydon, London, CR0 6AD. UK. For more information, click here: The CQC is the independent regulator of health and social care services in England and its address is 151 Buckingham Palace Road, Victoria, London, SW1W 9SZ. Our prescribers' registration status can be checked on the GMC website (


The Medicines and Healthcare products regulatory Agency (MHRA) was previously the Medical Control Agency (MCA) and Medical Devices Agency (MDA) until the merger in April 2003.

The MHRA is the Executive Agency of the Department of Health in the United Kingdom. It is tasked with protecting and promoting public health and patient safety. It does this by ensuring that medicines, healthcare products and medical equipment meet appropriate standards with regards to safety, quality, performance and effectiveness.


The General Medical Council are tasked with ensuring the maintenance of the standards expected of Doctors in the UK. There job is specifically to protect the rights of the patients and not the interests of the Doctors.

Data Protection

The Information Commissioner has a range of duties which include the promotion of legitimate information handling/processing and the adherence to codes of practice for data controllers.

Registered with the Information Commissioners Office under Notification number Z2900979.

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1.3M customers

Customers since opening in 2011.

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