Proctofoam HC

Haemorrhoids | Active ingredient(s): Hydrocortisone acetate & Pramoxine hydrochloride | Manufacturer: Dermal

Not available

Unfortunately, this treatment has been discontinued by the manufacturer. If you're unsure about alternatives, you should contact your doctor. If you have already spoken to your doctor and have been recommended another treatment, you can select it on our main condition page.

  • Review by a qualified doctor
  • Including prescription
  • Next-day delivery included

What are the benefits?

One of the active ingredients in Proctofoam-HC is hydrocortisone acetate, which is a corticosteroid. This is a natural type of steroid that is able to reduce inflammation that occurs as a result of immune reactions. Haemorrhoids mainly occur as a result of pressure exerted on blood vessels in the rectum, this pressure can cause irritation, which in turn can stimulate an immune response. This immune response is what causes inflammation of blood vessels, which can cause them to become painful, visible and droop. Cortocosteroids stop this immune response from happening therefore reducing inflammation.

The effect of hydrocortisone acetate can take time, which is why this medication also contains Pramocaine, which is a topical anaesthetic. This type of medicine stops nerve impulses from taking pain signals to the brain, thus minimising any immediate discomfort experienced by a patient.

Who is Proctofoam-HC for?

Most people can use it as long as they aren't allergic to any of the ingredients in the treatment. It should also not be used if you currently have a bacterial, viral or fungal infection that your doctor isn't aware of.

If you are considering ordering Proctofoam-HC online at 121doc, make sure that you provide all the information requested, particularly if you are pregnant, you have experienced rectal problems in the past or you are prone to depression.

How do you use Proctofoam-HC?

It is an easy-to-use rectal foam which is applied with a specially shaped rectal applicator. One dose of Proctofoam-HC should be applied no more than four times a day after a bowel movement. Always ensure that the affected area has been thoroughly cleansed before using the treatment and that you don't continue using this medication for more than seven days without consulting a doctor.

What are the side effects?

Just like with all prescription treatments, Proctofoam-HC has a slight risk of side effects, although they won't affect everyone who uses this treatment. These side effects may include irritation of the area of application or a burning sensation at the sight of application. With extended use, skin might start to thin or a patient may develop dermatitis. Less common side effects may include mood swings, memory problems, delusions or confusion. If any of these occur or you are worried about any of the side affects you are experiencing, you should seek medical help.

How to buy Proctofoam-HC online?

121doc offers patients a safe way to order their treatments online. Simply place an order and complete the quick consultation section that forms part our unique ordering service. Upon completion, our doctor will review your condition and approve a prescription if they feel this treatment is right for you to use. All prescriptions are passed to one of our registered UK pharmacies, from where your treatment will be dispensed and packaged discreetly for overnight delivery. All consultations are confidential and completely free of charge. Visit our haemorrhoids treatment page for information on the available prescription medications we offer.

Note: You must complete a short online consultation so that our doctor can ensure that the treatment is suitable for you. The above pricing should only be used as a reference. The final decision to issue this treatment lies with the prescribing doctor.


What is included in the online consultation?
Will a doctor review my consultation?
What happens after I submit my order?
Is the price all-inclusive?
Can I place more than one order at a time?
What are my delivery options?
Is it safe to buy prescription medication online?
How do I know which treatment is best for me?
Is this service discreet?
What is included in the online consultation?

Our consultations include general questions about your health (e.g. blood pressure levels, current and past conditions), as well as specific questions related to your selected treatment. We will also request relevant personal information to complete payment and delivery.

All questions are necessary, and your answers and details will not be shared with any third-parties. Only our doctors have access to your medical information.

Will a doctor review my consultation?

It is a legal and medical requirement that a doctor first reviews all completed consultations. We have a team of in-house doctors and specialists who will ensure your selected treatment is safe for your use. All information is stored securely and confidentially.

Please note, we do not guarantee that our doctors will approve treatment.

What happens after I submit my order?

Your consultation will be sent directly to our medical team, where it will be reviewed by one of our doctors.

If your chosen treatment is deemed suitable for your use, they will issue a prescription. Your prescription is then forwarded to our pharmacy, where your medication will be dispensed and dispatched for courier delivery.

Is the price all-inclusive?

Yes. All 121doc orders include a medical consultation, a prescription and next-day delivery. There are no additional costs. We believe in providing a safe and easy-to-use service.

Can I place more than one order at a time?

Yes. However, certain medications may negatively interact with each other. Our doctors may not approve your order on this basis.

You can place multiple items in one basket, and complete a consultation for all.

If you wish to place a second order for a different medication, you will have to complete a separate consultation.

What are my delivery options?

We offer several delivery options:

  • Next-day delivery
  • UPS Access Point - convenient parcel drop-off and collection near your home or work address
  • Nominated-day delivery - choose the most convenient day for delivery

All these options can be tracked and require a signature on delivery. If you are not available, a friend or relative can sign in your place.

None of these options will incur an additional charge.

Is it safe to buy prescription medication online?

To ensure you are purchasing from a reputable company, you should look to see their country’s regulatory bodies verify them.

In the UK, this is the Care Quality Commission (CQC) and the Medicines and Healthcare products Regulatory Agency (MHRA).Certificates can be viewed here.

How do I know which treatment is best for me?

Some treatments also offer the 'Advise Me' function. You will be asked questions about your lifestyle and needs, plus medical questions. You will then be presented with the advice of our doctors.

Is this service discreet?

Our patients’ privacy is of utmost importance. All your medical information is securely stored and only viewed by our doctors. We do not share your details with third-parties. We are also regularly inspected by various UK regulatory agencies, such as the Information Commissioner's Office (ICO).

All orders will only show on invoices, bank statements, etc. as ‘HHC Ltd’.


Anusol HCBetnovateXyloproctAnugesic
Overview Haemorrhoid treatmentHaemorrhoid treatmentHaemorrhoid treatmentHaemorrhoid treatment
  Type of treatment
Type of treatment Topical treatmentTopical treatmentTopical treatmentTopical treatment
  Active ingredient(s)
Active ingredient(s) Hydrocortisone AcetateBetamethasone valerateLidocaine & Hydrocortisone acetatePramocaine Hydrochloride
Features Five active ingredients that relieve discomfort externally & internallySoothes external itch & irritationUsed internally & externally to reduce pain & itchingFive active ingredients that relieve discomfort externally & internally
Breastfeeding UnsuitableCautionCautionCaution
Pregnant UnsuitableCautionCautionCaution
Application OintmentOintment, cream, lotionOintmentCream
  How to take
How to take Apply directly to the affected area. Apply directly to the affected area. For external use only.Apply directly to the affected area. Apply directly to the affected area.
  Pricing starts at
Pricing starts at £24.99£19.99£29.99£24.95
View treatmentView treatmentView treatmentView treatment

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How does it work?

Select Select your treatment and complete our online consultation.
Free consultation


Select a condition here or use the top menu. For every condition, we provide you with information as well as the treatments we currently offer. If you don’t know which is best for you, just click the 'Advise-me' button.


If you know what you want, the quickest way to find a specific medication is to use the search bar here.


Every order starts with an online consultation. We will ask you medical questions to make sure only treatment that is safe and effective is prescribed. We take into account your lifestyle, health and any other medications you’re currently using.

The consultation is completely free, and takes between 5 and 10 minutes of your time.

All your information is safe with us. We don’t share it with anyone unless you want us to.


If you need any guidance, you can call, message or email our customer service team via the ‘How can we help you?' section here.

Prescribe Our doctors review your order.
Free prescription


As soon as you place the order, one of our doctors will review your consultation. On working days, this usually takes around one hour.


If the doctor has any additional questions, you will receive a phone call and an email. We understand you might be at work or busy. Our customer service representatives are always discreet and can call back at a more convenient time if necessary.

Our emails never contain any personal or medical information, only a link to your private account on our website (where you will find your messages).


Once our pharmacy receives your prescription, you will get a second email with your package tracking code.

Deliver Expect your delivery the next working day.
Always free. Discreet packaging.
Free next-day delivery


All orders include next-day delivery. Alternatively, you can select a delivery date that suits you better.


We also provide a free UPS Access Point service. Pick up your package from one of many collection points across the UK.

With your tracking code, you will know the estimated delivery time. All we need is your signature (or a friend‘s or relative’s).


All parcels are plainly labelled; there is no logo or any indication of its contents. Inside, you will find your treatment as well as a patient leaflet in your chosen language.

Repeat Subscribe and save with our repeat service. Never miss a dose again.
10 to 15% off


With 121doc’s Subscribe & Save service, you can automatically receive your treatment every few weeks or months.

The order will be generated by us, using the information you provided (including delivery frequency). You don’t have to do anything. Payment is taken two days before shipping.


There are two ways to subscribe. The first is during the order process. The second is via your profile here.

You can cancel or amend your repeat prescriptions at any time.


There are no sign-up fees with this service. Plus, you get a 10% discount off all future prescriptions, increasing to 15% after six orders!